Motorcycles
50CC
250CC
 
 
Scooter
Electric
50-150CC
250CC
300CC
TRIKE
50CC
150CC
200CC
300CC
ATV
50CC
125CC
200CC
 
Dirt Bike
250CC
 
 
 
Go-karts
110CC
125CC
150CC
200CC
Utility Truck
200CC
 
 
 
  FAQ
 

Questions:
1.If I place an order, how long does it take for delivery?
2.How do I check my order status?
3.Is it safe for my children to ride on these items?
4.Is it legal to ride these vehicles in my area?
5.Where can I get the replacement parts? Are they expensive?
6.About the after-sale service
7.My questions are not answered here, what do I do?

Answers:
1.If I place an order , how long does it take for delivery?
Please keep in mind that it is our goal to ship the vechicles what you ordered as soon as possible. Normally, we need about 40 days to complete production for delivery.

2.How do I check my order status?
After placing your order successfully, you will receive an email confirmation. This email will contain instructions on how to check your order status. You may also contact us directly with any questions.

3.Is it safe for my children to ride on these vehicles?
Children should be closely monitored and supervised by an adult at all times. Children should always wear protective gear such as helmets, knee and elbow pads while riding. See our safety page for further safety instructions.

4.Is it legal to ride these vehicles in my area?
We strongly suggest our customers contact your local law enforcement for regulations in your area concerning your vehicles prior submitting an order.

5.Where can I get the replacement parts? Are they expensive?
We carry most of the common spare parts in our warehouse. Parts for vehicles are also available at most of vehicle shops. Most vehicle parts are reasonably priced and inexpensive to purchase in our company.

6.About the after-sale service
During the prescribed period after puchasing, If the new vehicle having the problems caused by manufacturing quality, it can be sent to sales outlet or company authorized by us to having repaired freely or changed.The detailed guarantee parts as follows:
①Steering handle, frame, and other weldments are unsoldered or broken: In six months;
② The engine has firmly the quality question: In six months;
③Battery has quality question: In six months;

The below situations are not in the maintenance scope:
①Operate or drive the vehicle not according to the manual instructions,which makes the  vehicles and components damaged.
②The act  of colliding、 crash or other accident reasons makes  the frame 、electrical appliances and components damaged.
③The easily flimsy components, like limit switch, electric appliance switch, lamps and horns, the governor, tire, cables, bearing and transmission parts;
④Exceed the prescribed warranty period.

7.My questions are not answered here, what do I do?
 Contact us  or email us at CRT@nbchariot.com. Will be first-class staff to provide you with first-class service, Welcome new and old customers call your advisory.       


 

  Copyright © Ningbo Dongfang Lingyun Vehicle Made Co.,Ltd   ADD: YinZhouDistrict,Ningbo City,Zhejiang Province,315136,China